“EMOTIONAL INTELLIGENCE OF MANAGERS IN LARGE AND MEDIUM SIZED ORGANISATIONS’ – ARE THEY ANY DIFFERENT ?’ – AN EMPIRICAL STUDY
Keywords:
Emotional Intelligence, Managers, Large & Medium, EIS.Abstract
The global economy has evolved from the industrial to knowledge and service oriented. The performance of organizations in such a scenario is directly related to its employees' abilities to cooperate, collaborate, negotiate, and team-work. The primary employee skill for the organizations - present and future - is emotional intelligence. Emotional Intelligence is ability to work understand, collaborate and manage people from diverse backgrounds, cultures and technical abilities etc based on natural human behavior of empathy, sensitivity, maturity and leadership, while managing and helping manage stress, anxieties, conflicts and disorders.
The scenario, conditions and the resources differ greatly between a large well-funded firms and smaller organizations. The present study of professional managers from - medium and large sized industries was carried out to discern if the nature of emotional intelligence is firm-size dependent.
We found in the survey of 47 companies - large and medium - that management professionals are evenly dispersed in their emotional intelligence. Interestingly, the advantages of the large firms are largely non-existent. The large companies despite their stable training, HR processes and other resources seem unable to translate these activities into increased managerial emotional intelligence in comparison to their smaller peers.
References
Akhtar, Dr. Zaki (2012), “Emotional intelligence and organizational citizenship behavior among College Teachers”, Indian Journal of Positive Psychology, Vol. 3(2), pp. 200-202, ISSN 2229-4937.
Bar-On, R. E., & Parker, J. D. (2000). "The handbook of emotional intelligence: Theory, development, assessment, and application at home, school, and in the workplace." Jossey-Bass.
Cherniss, Cary and Bar-On, Reuven (Ed); Parker, James D. A. (Ed), (2000). "Social and emotional competence in the workplace.", 'The handbook of Emotional Intelligence: Theory, development, assessment, and application at home, school and in the workplace’. pp. 433-458, San Francisco, CA, US
Fernández-Berrocal, Pablo and Extremera, Natalio, (2006) "Emotional Intelligence: A theoretical and empirical review of its first 15 years of history", Psicothema, Vol. 18, Suplem.1, pp. 7-12, ISSN 0214-9915, University of Málaga, Spain.
Gardiner, Stephen M. (2001), “Aristotle's Basic and Non-Basic Virtues.” Oxford Studies in Ancient Philosophy, 20 (Summer 2001), pp. 261–95
Goleman, Daniel (1996), “Emotional Intelligence: Why it can matter more than IQ”, Bloomsbury Publishing, London
Goleman, Daniel (1998), “Working with Emotional Intelligence”, Bantam, New York
Goleman, Daniel. Boyatzis, Richard. McKee, Annie. (2013) "Primal Leadership: Unleashing the Power of Emotional Intelligence", Harvard Business Press, ISBN 978-1-4221-6803-5
Hyde, A., Pethe, S., &Dhar, U. (2002). “Emotional Intelligence Scale (EIS)”,Vedant Publications, Lucknow
Krishnakumar and Lalitha, (May/June 2014) "A Study on Emotional Intelligence and Occupational Stress," International Journal of Multidisciplinary and Current research, pp. 633-636, ISSN: 2321-3124, India.
Meenakshisundaram,M., Panchanatham, Dr. N. and Saleendran, Dr. P.T. (2010),“Achieving Job Excellence through Emotional Intelligence”, RVS Journal of Management, Vol. 3(2), Sept. 2010, pp. RVS Institute of Management Studies and Research, Coimbatore.
Rathi, Neerpal and Rastogi, Renu (2009), “Assessing the Relationship between Emotional Intelligence, Occupational Self-Efficacy and Organizational Commitment”, Journal of the Indian Academy of Applied Psychology October 2009, Vol. 35, Special Issue, 93-102.
Salovey, Peter and Mayer, John D (1990), “Emotional Intelligence. Imagination, Cognition, and Personality”, pp. 185-211, Baywood Publishing Co. Inc., New York.
Stough, C., Saklofske, D. H., & Parker, J. D. A. (2009), “A brief analysis of 20 years of Emotional Intelligence – (Ed. in “Assessing Emotional Intelligence: Theory, Research and Applications”), pp. 3-8, ISBN 978-0-387-88370-0, Springer, NY
Yenne, Bill, (2013) "Julius Caesar: Lessons in Leadership from the Great Conqueror" Palgrave Macmillan Trade, ISBN 0230112315, London, UK.
Downloads
Published
Issue
Section
License
Copyright Notice
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.
Copyrights for articles published in World Scholars journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.
