USER SATISFACTION IN ENGINEERING INSTITUTIONS LIBRARIES: A CASE STUDY OF ADVANCED INSTITUTE OF TECHNOLOGY & MANAGEMENT
Keywords:
Keywords-, questionnaire, Respondents & Databases.Abstract
Today we are living in an age of information. Survival is not so much a matter of doing as of knowing. Large amount of information is being generated even moment. Information is a vital and necessary product of modern society and is most basic need to teachers, students, research scholars, scientists, thinkers and academicians as well as public to update their knowledge. The library is a wide resource to provide information to all kind of users. The present study suggested the use and satisfaction level of the users of Advanced Institute of Technology & Management Aurangabad, Palwal, Haryana (India). A questionnaire collected from 250 users with the data on preferred use of print information resources and level of user satisfaction of print and electronic resources, library services and facilities. The findings reveal that the users mainly use the textbooks compared to other print information resources. Users are more satisfied with the availability of Textbooks, Reference Books, News Papers, Magazines, Journals, Online/Offline Databases, Internet Facility, Photocopy Service, Scanning Facility, Book Lending Services, Reading Room and Furniture. Respondents were generally satisfied with the quality of AITM Library reference collection and others.References
References:
Shamim Ahmad. 2005. Computer in library management. New Delhi: APH Publishing Corporation.
Giraja kumar. 1990. Defiling the Concept of Information Needs. New Delhi: Vikas Publishing House.
Prasad, H.N. 1992. Information Needs and Users. Varansi: Indian Bibliographic Centre.
Sridhar, M. S. 1995. Information Seeking Behavior of Scientist and Engineering: A Case Study of Indian Space Technologist. New Delhi: Concept Publishing Co.
Satija, M.P. (2003) Digital Information Systems and Services. IASLIC Bull. 48(1), 10-13.
Schemet, J. R. ed.(2002). Encyclopedia of Communication and Information. New York: Gale Group.
Rupesh Kumar (2013). User Satisfaction in Engineering College Libraries.( In Collection Development and Management in Libraries and
Information Centers in Digital Scenario). New Delhi: SSDN Publisher & Distributors.
Ezeala, Lily Obcleaba (2011). User satisfaction with library resources and services in Nigerian Agai. Res. Inst. Lib.Philosophy and Practies. 2011; pp. 1-15. [ http://unllib.url.edu./lpp/]
Rajbala and Bajpai, R.P.(2011). Use of internet and www among the students in faculty of Business management Manav Rachana Internetional University, Faridabad. Prof.jrl. of Lib. & Inf. Tech. Vol. 1, 2011; pp.133-137.
Singh. Neetu (2011). Use of e-resources and user’s satisfaction in academic libraries. Jri. Of Lib. & Inf. Tech. Vol. 7,1,2011; pp 84-89.
Downloads
Published
Issue
Section
License
Copyright Notice
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.
Copyrights for articles published in World Scholars journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.
