Employees Perception Of Job Satisfaction In Kashmir Division: A Study Of Hdfc Bank.
Keywords:
Job Satisfaction, Dimensions of Job Satisfaction, Dissatisfaction, HDFC Bank and Kashmir divisionAbstract
The success of any organization depends on its human resource, machinery, and organizational environment and so on. Banks are no exception to this. A satisfied, happy and hard working employee is the biggest resource of any organization. Organisations have significant effects on the people who work for them and some of these effects are reflected in how people feel about their work (Spector, 1997). This makes job satisfaction an important issue for both employees and employers. Since, studies suggest that satisfied employees are less likely to remain absent, less likely to leave, higher productivity, higher profits and higher shareholders value. In view of this widespread belief an attempts has been made in the present study to evaluate the job satisfaction level of employees in HDFC bank in Kashmir division and also to analysis that which dimension of job satisfaction are mostly contributing towards higher satisfaction levels. Based on the data gathered from two hundred respondents, the results showed that employees are satisfied with their jobs in the said bank as is revealed from the mean value. Further, with the help of regression it is concluded that pay and fringe benefit dimension (.203) are highly contributing towards overall job satisfaction level followed by performance appraisal dimension (.194) and supervision dimensions (.182). This paper presents a comprehensive diagnosis of job satisfaction indices of HDFC bank and the factors causing the dissatisfaction and provides suggestions to improve them.
References
Chandan S. Jit. (2005), “Organizational Behaviour”, New Delhi, Vikas Publishing House Pvt. Ltd. 3rd Edition and Pp. 83-85
Eyupoglu, S. Z., and Saner, T. (2009), “Job satisfaction: Does rank make a difference?” African Journal of Business Management, Vol. 3, Issue 10, Pp. 609-615.
Heneman, R. L., Greenberger, D. B., and Strasser, S., (1988), “The Relationship between Pay for Performance Perceptions and Pay Satisfaction, Personnel Psychology”, Vol. Pp. 41, 745–59.
Jegan, P., and Gnanadhas, M. D. (2011), “Job satisfaction of bank employees working with e-channels”, Asian Journal of Business and Economics, Vol. 1, Issue 11, Pp. 1-8.
Kamal, R., and Sengupta, D. (2008), “A study of job satisfaction of bank officers”, Prajnan, Vol. 37, Issue 3, Pp. 229-245.
Lease, S. H., (1998), “Annual Review, 1993–1997: Work Attitudes and Outcomes”, Journal of Vocational Behaviour, Vol. 53, Issue 2, Pp. 154–183.
Locke, E., (1976), “The Nature and Causes of Job Satisfaction”, In M. D. Dunnette (Ed.), “Handbook of Industrial and Organizational Psychology”, Chicago: Rand McNally, 1297-1349.
Sowmya, K. R. and N. Panchanatham, (2011), “Factors influencing Job Satisfaction of Banking Sector Employees in Chennai, India”, Journal of aw and Conflict Resolution, Vo. 3, Issue 5, and Pp. 76-79.
Sowmya, K. R., and Panchanatham, N. (2011), “Factors influencing job satisfaction of banking sector employees in Chennai, India”, Journal of Law and Conflict Resolution, Vol. 3, Issue 5, PP. 76-79.
Spector, P., (1997), “Application, Assessment, Causes and Consequences”, CA: Sage Publishers.
Wagner JA and Hollenbeck JR (1998), “Organizational Behaviour: Securing Competitive Advantage”, 3rd. Ed. Upper Saddle River, NJ: Prentice Hall.
Witt, L., and Nye, L., (1992), “Gender and the Relationship between Perceived Fairness of Pay or Promotion and Job Satisfaction”, Journal of Applied Psychology, Vol. 77, Issue 6, Pp. 910–917.
Wright, B. E and Davis, B. S., (2003), “Job Satisfaction In The Public Sector: The Role of the Work Environment”, The American Review of Public Administration, Vol. 33, Pp. 170-90.
Zeffane, R, Ibrahim, ME and Mehairi, RA (2008), “Exploring the differential impact of job satisfaction on employee attendance and conduct: The case of a utility company in the United Arab Emirates”, Employee Relations, Vol. 30, Issue. 3, Pp. 237-250.
Downloads
Published
Issue
Section
License
Copyright Notice
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.
Copyrights for articles published in World Scholars journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.