Role of Emotional Aptitude on Employee’s Performance
Abstract
This paper is shading light on effect of emotional intelligence on performance of employees with objective is to know how to turn into an EI society. Emotional Intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. To do the research thoroughly, review of literature is being taken with twenty articles. Through this study, it is concluded that emotional intelligence has greater impact on performance of employees. Secondly an emotionally intelligent organization is based on an organisational strategy to improve business performance.
References
• Deepa, R. (2008). “Adaptation of Emotional Intelligence to Indian Context”. Sixth AIMS International Conference on Management, Vol. 40, Iss. 5; pg. 626.
• Dong, Qingwen (2007) “Moving forward with emotional intelligence.” International conference of Psychological Inquiry, Journal of Managerial Psychology, 15, 341-372.
• Fredrick M. Nafukho (2000) “Emotional intelligence and relationship quality among couples.” vol. 1, no. 4
• Freedman.J, Ghini,M and Fiedeldey-van Dijk, C(2005) “emotional intelligence and performance” , Journal of Personal Relationships, vol. 15, no. 4.
• James Thomas Kunnanatt (2000), “Emotional Intelligence: The New Science of Interpersonal Effectiveness”, human resource development quarterly, vol. 13, no. 5
• John D. Mayer (1998) , “Emotional Intelligence New Ability or Eclectic Traits” University of New Hampshire, vol. 11, no. 4
• Johnson, R.Pamela & Indvik Julie “Organizational benefits of having emotionally intelligent managers and employees,” Journal of Workplace Learning, vol. 10, no. 7
• Kane, Thomas D.,Marks, Michelle A., Zaccaro, Stephen J., Blair, Virginia( 1996), “Self-efficacy, personal goals, and employees self-regulation”, Journal of employee Psychology, “Human Kinetics Publishers, Inc” vol. 12, no. 8
• Krishnaveni, R., & Deepa, R. (2008). Emotional Intelligence - A Soft Tool For Competitive Advantage in Indian Organizations.” AIMS International Conference on Managementt, Greater Noida, vol. 7, 8pgs
• McGuinness, Kevin & Bauld Stephen(2006) “Emotional intelligence part I,” Sep . pg. 20, 1 pgs
• McGuinness, Kevin & Bauld Stephen (2006) “Emotional intelligence part II”, Vol.. 6; pg. 20
• Rose.J (2006 )“Self-awareness at Work How Reacting to Emotional Triggers Affects Professional Performance and your Level of Emotional Intelligence”, vol. 2, no. 4
• Rahim, Hussain, Saddam (2010): Emotional Intelligence & Organizational Performance, International Journal of Business and Management, Vol. 5,7 pgs.
• Schutte, N.S., J.M. Malouff, L.E. Hall, Haggerty, J.T.Cooper, C.J. Golden, and L.L. Dornhei( 1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences 25:167-177.
• Siva R. Sankaran, Tung Bui (2001 )“Impact of Learning Strategies and Motivation on Performance: A Study in Web-Based Instruction” Journal of Instructional Psychology,sept, vol.5, no. 4
• Singh.Kavita, (2007 )“Developing human capital by linking emotional intelligence with personal competencies in Indian business organizations”, Int. Journal of Business Science and Applied Management, Vol. 12, pg. 1, 5 pgs
• Sjöberg.L,Engelberg.E (2004) “measuring and validatingemotional intelligence as performance or self-report” , Vol. 11, pg. 1, 6 pgs
• Slaski, M., and S. Cartwright. (2002). Health, performance and emotional intelligence: an exploratory study of retail managers. Stress and Health 18:63-68.
• Thorndike, E.L. 1920. Intelligence and its uses. Harper's Magazine 140:227-235.
• Weis, L. William & Arnesen, W. David(2007) “because EQ can't be told: doing something about emotional intelligence,” Journal of Organizational Culture, Communication and Conflict, pg. 113, 11 pgs
Downloads
Published
Issue
Section
License
Copyright Notice
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.
Copyrights for articles published in World Scholars journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.
