CUSTOMER PREFERENCE AND SATISFACTION OF VARIED MOBILE USERS IN SAGAR CITY

Authors

  • Mohd.Ashfaq Siddiqui Assistant Professor ,Infinity Management & Engineering College Sagar MP

Keywords:

growing, increase, availability, consumers

Abstract

Indian mobile market is one of the fastest growing markets and is forecasted to reach 868.47 million users by 2013. India has seen rapid increase in the number of players which caused the tariff rates to hit an all time low. This allowed the players to target the low income population thereby increasing the market share. The availability of a number of subscriber options for consumers and varied tariff rates of each player, lead the consumers to switch between service providers. The objectives of the study are to find the factors that influence the consumers in switching the service provider and to delve into finding out the likeliness of switching the service provider.

References

Journals and Books: Beri G C, 2000, Consumer Behaviour & http://www.ibsrocks.com

Marketing Research, Himalaya Publishing House, 3rd. Edition. Buerkler Erich 2005, „comparing prices for mobile services in India”,

European Business Review , vol .5 pp 65 Goswami Divakar, Raghavendran Satish 2009, „mobile banking‟ Journal of Business Strategy , vol. 6, pp .36 Kothari C. R. , 2004 , Research Methodology , New Age International , second edition.

Kotler Philip, Armstrong Gary, 2005, Principles of Marketing, Prentice Hall, 11th edition. Malhotra, N.K. (2005),

Marketing Research: An Applied Orientation, Pearson Education, Inc, 4th Edition. Schiffman, Leon G. and Kanuk, Leslie Lazar (1995),

Consumer Behaviour, Prentice Hall of India Pvt. Ltd., New Delhi. Whalley Jason, Curwen Peter 2005 , „The Technological And Regulatory Issues Arising From The Introduction Of TV Services On Mobile Handsets‟ , European Business Review , vol-50 pp .56 Web Resources:

Downloads

Published

2015-06-30

Issue

Section

Articles