BANKING SECTOR: CHALLENGES FOR PUBLIC/PRIVATE SECTOR BANKS OF INDIA
Keywords:
.Abstract
The main objective of reforms in India was to enhance the efficiency and performance of banks so that their economic standing also improves. In the early years of 1990’s when the Government of India, opened the market through LPG, many private and foreign banks rushed to set up their business in India, as there was a gap (gap of service given by public banks and services expected). In order to pull up the socks and prepare our banking sector for this change, the Indian government started diluting its equity in Public /Private Sector Banks from early 1990s in a phased manner. In recent years the economist and banking sector specialist witnessed that though the public bank’s infrastructure and size of business is too large and have enough experience, but they are facing the problems and difficulties from the functioning of private banks.
India is the largest country having many and varied financial institutions both public and private banks, who are controlled and governed by Reserve Bank of India, and Ministry of Finance.
References
. Gupta V, (2004) ―Risks of E - banking in India‖ in E-Banking, the ICFAI University Press.
Hansemark, O. C. and Albinsson, M. (2004) ―Customer Satisfaction and Retention: The Experiences of Individual Employees‖. Managing Service Quality, 14(1): 40 – 57.
IBEF (India Brand Equity foundation), www.ibef.org [13]. Industrial Investment Bank of India Ltd., www.iibiltd.com [14]. Jugale V.B, ―Banking trends in India‖
K.A. Goyal & Vijay Joshi, (2012) International Journal of Business Research and Management (IJBRM), Volume (3): Issue. 1
Kulkarni R V (2000), ―Changing Face of Banking from Brick and Mortar Banking to E -Banking‖
Levesque, T. and McDougall, G.H.G. ―Determinants of Customer Satisfaction in Retail
McKinsey report, (2012) – Human Capital is the Key to Unlocking a Golden Decade in Indian Banking Indian Banking Industry.
National Bank for Agriculture and Rural Development (NABARD), www.nabard.org
National Housing Bank, www.nhb.org.in
Rajkumar S Adukia, An Overview of Banking Sector in India, www.caaa.in
Reserve Bank of India, www.rbi.org.in
Sekaran, U. (1989), ―Paths to the job satisfaction of bank employees‖. Journal of Organizational Behaviour, 10(4): 347-359. [24]. Shrieves, R. E. ―The Relationship between Risk and Capital in Commercial Banks‖ Journal of Banking & Finance
Small Industries Development Bank of India, www.sidbi.com
Survey Evidence‖, The ICFAI Journal of Bank Management. [27]. Terrence Levesque and Gordon H.G. McDoug
Downloads
Published
Issue
Section
License
Submission Preparation ChecklistSubmission Preparation Checklist
Before proceeding with your submission, please ensure that you have completed the following checklist. All items on the list must have a checkmark before you can submit your manuscript:
