A Study Of Social Media Marketing And Its Impact On Buying Behavior

Authors

  • Mrs. Swati Sharma

Abstract

In recent past the entire world has witnessed a rapid shift in use and adoption of Social media platforms. Presence of millions of social media users have attracted marketers to communicate their customers and perspectives online. However, whether this social media marketing expenditure is useful and these are helpful in influencing customer buying behavior. Primary data has been collected and the analysis suggests that more than fifty percent of the social media users are influenced by these marketing practices. Educational level is a hindrance in promoting social media marketing and age a negatively related to the influencing ability of SMM.

References

Dawot, N. M., & Ibrahim, R. (2014). A Review of Features and Functional Building

Blocks of Social Media. 8th Malaysian Software Engineering Conference (MySEC) (pp.

-182). Malysia: IEEE.

Dey, A. K., Wac, K., Ferreira, D., Tassini, K., Hong, J.-H., & Ramos, J. (2011). Getting

Closer: An Empirical Investigation of the Proximity of User to Their Smart Phones. 13th International Conference on Ubiquitous Computing-UbiComp' 11 (pp. 163-172). Beijing, China: ACM.

Dunbar, R. I. (1992). Neocortex size as a constraint on group size in primates. Journal of human evolution, 22(6), 469-493.

Geho, P. R., & Dangelo, J. (2012). THE EVOLUTION OF SOCIAL MEDIA AS A MARKETING TOOL FOR ENTREPRENEURS. Entrepreneurial Executive, 17, 61-68.

Khurana, N. (2015). The impact of social networking sites on the youth. J Mass Communicat Journalism, 5(12), 1-4.

Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 1480- 1486.

Silverman, B. G., Bachann, M., & Al-Akharas, K. (2001). Implications of Buyer Decision Theory for Design of eCommerce Websites. International Journal of Human-Computer Studies, 55(5), 815-844.

Statista. (2020, March 12). Social Media & User-Generated Content. Retrieved March 27,

, from Leading countries based on number of Twitter users as of January 2020:

https://www.statista.com/statistics/242606/number-of-active-twitter-users-in-selected-

countries/

Sternthal, B., & Craig, C. S. (1982). Consumer behavior: An information processing

perspective. Viginia: Prentice Hall PTR.

Sternthal, B., & Craig, C. S. (1982). Consumer behavior: An information processing

perspective.

Thoumrungroje, A. (2014). The Infuence of Social Media Intensity and EWOM on

Conspicuous Consumption. Procedia- Social and Behavioural sciences, 7-15.

TRAI. (2020). Highlights of Telecom Subscription Data as on 31st December, 2019. GoI, TELECOM REGULATORY AUTHORITY OF INDIA. New Delhi: TRAI. Retrieved

March 11, 2020

Zhang, P., & Benjamin, R. I. (2007). Understanding information related fields: A

conceptual framework. Journal of the American Society for Information Science and Technology, 58(13), 1934-1947.

Downloads